BoostSuite Support and Help Portal

Support Center

Do you have a question about BoostSuite?

Last Updated: Sep 11, 2016 03:38PM EDT

Do you have a question about BoostSuite or your account?  The most efficient way to reach us here at BoostSuite is by emailing us at "support@boostsuite.com", because we primarily offer email-based support and the fastest way to receive assistance from us is to email us directly. All emails are answered in a timely manner, and we also find it’s the best way to ensure all inquiries are given equal treatment.

 

We find that email is the most efficient way for us to help you because:
 

  • It helps us keep the cost of BoostSuite reasonable.

  • It allows us to focus on customer requests via email instead of sitting by the phone.

  • ​​​We can send you links, screenshots, etc. to explain things better.

  • We can track all support requests through our ticketing system.

  • We can route complex questions to the appropriate staff member.

  • We can investigate complex questions without putting you on hold.

 

If you need to email us, please submit using the form below.
 



We also offer very limited phone support as well if you'd rather reach out to us that way. You can call us at either 1.800.371.5998 if you're in the US and Canada, or +1.919.967.8566 if you're elsewhere in the world.  If you call us and don't get to speak to a live person straight away please don't fret! Just leave us a voicemail with your name, the email you used to set up your account, the website you are using BoostSuite for, and your reason for calling, and we'll get back to you as soon as possible whether by phone or email.
support@boostsuite.com
https://cdn.desk.com/
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