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joelle Mar 03, 2016 03:52PM EST

I am not finding the field where I should be inserting the code can you help?

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BoostSuite Mar 03, 2016 03:59PM EST BoostSuite Agent

Hi Joelle,

Thanks for your message. You can follow these instructions to install our tracking code on your Bigcommerce store for www.joellestore.com.

https://boostsuite.desk.com/customer/portal/articles/1272376-how-to-add-your-boostsuite-tracking-code-to-your-bigcommerce-store
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Mark Diehl Jul 10, 2017 08:52AM EDT
Your site will not populate with the tracking code I need to plug into my site! My 1st 10 minutes of experience on your site sucks. About to delete account.
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BoostSuite Jul 10, 2017 10:58AM EDT BoostSuite Agent
Hi Mark,

I'm sorry you are having trouble installing the code. Once you've installed the BoostSuite app on Weebly, you need to click the Publish button in Weebly once to take our tracking code live on your site. Then, visit your Weebly site's homepage and click around to a few different pages on your site to begin sending visitor data to BoostSuite.

Then return to your BoostSuite dashboard. The status message at the top will indicate whether or not we're receiving tracking data from your website.

I hope that helps, but if you have any more questions don't hesitate to ask!

Best Regards,
-David W.

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