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Test Order?

Mary Mar 14, 2017 10:21AM EDT

How do you perform a test order?

6 Community Answers

Best Answer
BoostSuite Mar 14, 2017 05:11PM EDT

Hi!

We need any order to come through your store after enabling e-commerce tracking. This can be a customer order or an order that you create. When you (or a customer) reach the final order confirmation page the order details are sent through to Google Analytics. Once we see some order data in Google Analytics we are able to tell you that the configuration is fully set up and working properly.

I hope that helps, but if you have any more questions don't hesitate to ask!

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Up 1 rated Down
BoostSuite Best Answer Mar 14, 2017 05:11PM EDT BoostSuite Agent
Hi!

We need any order to come through your store after enabling e-commerce tracking. This can be a customer order or an order that you create. When you (or a customer) reach the final order confirmation page the order details are sent through to Google Analytics. Once we see some order data in Google Analytics we are able to tell you that the configuration is fully set up and working properly.

I hope that helps, but if you have any more questions don't hesitate to ask!
Up 0 rated Down
Mary Mar 22, 2017 01:10PM EDT
Thanks.
Up 0 rated Down
Debbie Horn Mar 30, 2017 10:26AM EDT
I've already had a couple of orders go through. How do I find out if they went through Google Analytics?
Up -1 rated Down
BoostSuite Mar 31, 2017 10:04AM EDT BoostSuite Agent
Hi Debbie,

I am so sorry for the delay in replying to your question!

I looked at your account and everything is set up fine there. I think it's an issue between Shopify and your Google Analytics. Please double check if the orders are in fact in your Google Analytics. You can do this by clicking Conversions > Ecommerce > Overview then selecting a recent date range in the top right corner (like the last week) that includes at least one order they received in their store.

If no orders are in Google Analytics, you will need to contact Shopify to determine why orders aren't showing up in Google Analytics.

Please let us know if you have any more issues though!
Up -1 rated Down
Debbie Horn Apr 21, 2017 07:08AM EDT
It is all working now. I have conversions showing up, finally!
Up 0 rated Down
BoostSuite Apr 21, 2017 08:29AM EDT BoostSuite Agent
Hi Debbie,

That's great news! Let us know if you need anything else!

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